KAVRENOR

Helping service teams capture opportunities that can get lost after the field visit.

Kavrenor is exploring a simpler way for generator service companies to identify repair and replacement recommendations that may not have made it from technician reports into quotes and customer follow-up.

The problem we're focused onTechnicians identify issues in the field. Those findings are documented in service reports. But some repair and replacement recommendations can be difficult to track through quoting and customer follow-up.We're exploring a simple question:Can service teams make sure valuable opportunities don't disappear between the field and the office?

Currently researching generator service workflowsWe're speaking with generator service companies to better understand how technician recommendations move from the field into quotes and customer follow-up.If you work in generator service and would be open to sharing how your team handles this process, we'd be glad to hear from you.Paul Costea
Founder, Kavrenor
[email protected]