KAVRENOR

Find service revenue opportunities that may have fallen through your existing workflow.

Kavrenor is exploring a way for generator service companies to identify repair and replacement recommendations in technician reports that may never have made it into a quote or customer follow-up.

The problem we're focused onTechnicians identify repair and replacement needs in the field and document them in service reports, notes, forms, or existing field service software.But if a recommendation isn't turned into a quote, it can be difficult for the office to know that an opportunity was missed.We're exploring a simple question:Can service companies automatically identify recommendations that were documented in the field but never made it into quoting and customer follow-up?

Currently researching generator service workflowsWe're speaking with generator service companies to understand how technician recommendations move from the field into quotes and customer follow-up.If you work in generator service and would be open to sharing how your team handles this process, we'd be glad to hear from you.Paul Costea
Founder, Kavrenor
[email protected]